Frequently Asked Questions (FAQ’s) 

What is Action-Safety?

At Action-Safety, we design and implement comprehensive safety management systems tailored to your industry’s unique needs. Our mission is to help businesses save time, reduce costs, and improve workplace safety by streamlining processes and taking on part of the safety workload.

We also offer online training solutions that support both:

  • Safety-related topics – including WHMIS, hazard assessments, and incident response

  • Soft skills development – such as leadership training, communication, and team-building

Who are the online training courses designed for?

Action-Safety’s online training is built for today’s workforce—from frontline workers to team leaders. Whether you're in construction, medical, oil and gas, or manufacturing, our courses are designed to help your team stay safe, build leadership skills, and meet compliance standards. Perfect for small businesses, growing teams, and safety-conscious organizations looking for flexible, mobile-friendly learning solutions.

How do I sign in to my online training account?

Visit our Online Store and click the Login button at the top-right. Enter your email and password. If you've forgotten your password, click “Forgot Password” to reset it. If this is your first time purchasing a course you will be asked to Register for an account.

How do I register for a course?

Browse the Course Store, add the desired course to your cart, and check out. You'll receive immediate access upon payment.

Can I purchase courses for my team or company?

Yes! We offer group licensing, team dashboards, and training portals for companies. You can assign courses, track employee progress, and manage training records with ease. Customers can also contact Action-Safety directly to assist with group purchases and setting up course access codes tailored to their team’s needs.

Do you offer discounts for bulk orders?

Yes. We provide volume-based pricing. Contact us for a customized quote.

Are your courses aligned with Alberta OH&S regulations?

Yes. Our online safety training courses comply with both provincial (Alberta OH&S) and federal safety standards. Content is reviewed and updated regularly.

Do you offer soft skills training too?

We do. Topics include leadership, communication, customer service, and mental health awareness. Visit our online store and search for topics that may be of interest to you or your organization.

Will I receive a certificate after completing a course?

Yes. A digital, printable certificate is available immediately after passing the course exam.

What if I can’t access my course?

Email the support team at help@bissafety.app or you can call:

- Canada: 780-410-1660

- Toll free: 1-866-416-1660 (Canada and USA)

The support team is available weekdays from 8am to 5pm MST.

Can I take courses on a phone or tablet?

Absolutely. All courses are mobile-optimized and accessible on any internet-connected device.